How to Create an Effective Resident Satisfaction Survey
Although Multifamily is a resilient industry, this year has been a trying one. From COVID-19 restrictions within apartment communities to concerns around residents’ ability to pay rent due to income loss, many apartment operators have found themselves handling new...
4 Powerful Ways to Generate Apartment Leads During COVID and Beyond
The economic impact of COVID-19 has resulted in a change of plans for many apartment residents who had been working toward home ownership. More renters are choosing to remain in their apartments for now, which is a good thing for Multifamily, but it’s important to...
7 Steps For Responding to Negative Apartment Reviews
Even if your team strives to provide excellent customer service at every turn, negative apartment reviews are still hard to avoid. It’s impossible to please everyone 100% of the time, and some factors are beyond anyone’s control. Not only are bad apartment reviews...
How to be the James Bond of Apartment Marketing: 6 Ways to Spy on Your Competition
Multifamily is competitive. Apartment communities in the same geographical region are all vying for the same prospects. So how do you stand out? It all starts with taking a close look at your competition. Prospects are bombarded with apartment advertising and...