About Us

Creating Extraordinary Results Together with our customers, our partners & our people

Our Story

Since 2002, Respage has helped over 10,000 properties with apartment marketing and lead generation. Starting out as a small Philadelphia Internet Listing Service (ILS), we have grown and expanded to become a versatile Multifamily Marketing company.
Photo of the Liberty Bell

Beginnings

Created as a small Philadelphia ILS
2005
Respage Original Logo

Respage

Released Respage Social Media & Reputation Platform
2011
Collage of major social media platforms

Social Advertising

Started Social Media Advertising services
2017
Person filling out a workout plan

Amenity Scheduling

Released Resident Amenity Scheduler
2021
2002

4Walls

Launched 4Walls.us - a national ILS
2009
Finger touching a search button

Paid Search & SEO

Started Paid Search and SEO Services
2016
Respage chatbot talking with a customer

Chatbot

Released artificially intelligent Chatbot, a first in Multifamily
2020
Image depicting a person on a laptop looking at apartment chatbot data

ResMate AI Leasing

Responds and follows up to all prospect communication. Nurtures prospect from lead to tour to lease.

With almost 2 decades serving Multifamily customers, we have developed considerable Multifamily Marketing expertise. And with our in-house technology team, we have the capacity to identify, develop, and produce innovative products and services that the marketplace needs.

Our Leadership

Ellen Thompson

Chief Executive Officer
Headshot - Wayne Steiner Chief Technology Officer

Wayne Steiner

Chief Technology Officer
Lisa Bovell - Director of Operations

Lisa Bovell

Director of Operations
Headshot - Holly Phillips Director of Sales

Holly Phillips

Director of Sales

Bob Clouser

Chief Revenue Officer

Our Strategy

Everything starts with our Purpose. We are about Creating Extraordinary Renting Results – for management companies, for apartment community staff, and for renters.

This means:

Creating efficiencies, saving time, and producing a better experience for everyone involved.

Helping our customers see the bottom line numbers they are looking for.

Taking away stress from renters that often comes with finding a new home.

How Do We Do It?

Amazing Relationships, Creating Extraordinary Results Together

We produce extraordinary results only through partnerships – with our customers, our partners, and our people. We are experts in creating customer experiences that people rave about.

Results-driven & Game-changing Products

Our product strategy begins and ends with producing extraordinary results – for our customers and for ourselves. Every product we build is centered around the results it will produce. We invent and build products that are distinct in the marketplace with innovative technology and robust features we know our customers want.

Ellen Thompson

Chief Executive Officer

Ellen is Co-founder and CEO of Respage. Since its founding, Respage has helped over 10,000 communities attract, engage, and retain residents. Its platform assists properties in generating leads, automating leasing, and managing reputation and social media. Ellen is also the Founder of Results Repeat, is a mid-sized digital marketing agency that has helped hundreds of companies create a digital presence and use SEO and paid marketing to generate more business online.

Ellen’s companies were both recognized in the Inc 5000 list of fastest growing companies in 2021. Her companies have also been recognized on the Philadelphia 100 list of fastest growing companies 15 times and been identified by the Philadelphia Business Journal as one of the best places to work 7 times.

Ellen graduated from the Wharton School at the University of Pennsylvania, serves on the Board of PACT for Animals, and is an active volunteer for several other organizations. In her spare time, she likes to figure skate, play tennis, and spend time with her son, Jackson.

Headshot - Wayne Steiner Chief Technology Officer

Wayne Steiner

Chief Technology Officer

Wayne joined Respage in 2015 as Chief Technology Officer, making an enormous impact on the organization from the start. In his time at Respage, he has single-handedly built a top-notch Technology department, including premier Development and QA teams. He also spearheaded the creation of the AI-Powered Chatbot, the most sophisticated chatbot offered in Multifamily. In response to the COVID-19 pandemic, Wayne personally conceived the idea for the Respage Resident Amenity Scheduler and brought it to market in a two-week timeframe. Through Wayne’s vision and leadership, Respage has been able to consistently bring the most innovative products to market. He is constantly at the forefront of what the Multifamily marketplace wants and has created the infrastrastructure to deliver quickly and efficiently.

Prior to joining Respage, Wayne was the Lead Developer and Software Architect at Global Healthcare Exchange for 14 years.

Wayne brings over 23 years of software development experience to his leadership at Respage.

Lisa Bovell - Director of Operations

Lisa Bovell

Director of Operations

Since joining Respage in 2009, Lisa has built the company’s Operations Department from the ground up. She personally grew the Account Management team from herself only to now a full department of talented team members. She is also responsible for streamlining processes across all of Operations. As the company grew, Lisa led the reorganization of the entire department, including the Account Management, Product Services and SEM teams, to accelerate workflow and deliver industry-leading customer service. Before becoming Director of Operations, she was Respage’s first Account Manager, and then Account Manager Supervisor.

Prior to joining Respage, Lisa served as the Operations Manager for a sports technology company, the Office Manager for a computer parts broker, and the Administrative Manager for a food brokerage company.

Lisa received her Associate’s Degree in Specialized Business from Katharine Gibbs School and her M.B.A. from Villanova University.

Headshot - Holly Phillips Director of Sales

Holly Phillips

Director of Sales

Holly joined Respage in 2008 as a Sales Executive. She quickly moved into a Senior Sales Executive role until taking over as the company’s Director of Sales. Holly is accountable for the success of the entire Sales Department, including annual, quarterly, and monthly goals for the team and the training of all Sales Executives. She is responsible for expanding the Sales Team into the powerful group it is today, significantly improving both individual and overall performance. She has dedicated herself to developing and leveraging each team member’s individual strengths to produce the best outcomes together. Under Holly’s leadership, the group has hit an aggressive growth plan, including launching new products in the marketplace and getting immediate results.

Prior to joining Respage, Holly worked in real estate sales, personally selling and also managing sales teams for single-family new construction homes with a nationally ranked builder.

Holly received her B.S. in Psychology from East Stroudsburg University.

Bob Clouser

Chief Revenue Officer

With over two decades of experience in the multifamily industry, Clouser brings a wealth of industry know-how and expertise to Respage, particularly in corporate strategy, sales, and new product launches. As Chief Revenue Officer at Respage, Bob is responsible for all revenue-generating initiatives and overall growth strategy.

Starting as a Sales Executive in 2000 at RentPath, Clouser was promoted eight times after an extensive career there, to Sales Manager, Regional Director, Director of Sales, VP of Industry Relations, VP of Sales Business Development, and, most recently, VP of National Accounts.