AI Leasing Assistant

Multifamily's best AI leasing agent & resident assistant

ResMate answers every lead instantly, schedules tours automatically, and extends support to residents, so your team leases faster without adding more work.

Meet ResMate, your always-on leasing teammate

Your onsite team shouldn’t spend their day chasing voicemails, responding to the same questions, and manually following up on every lead. ResMate handles the repetitive work automatically so your people can focus on high-value conversations and closing leases.

With ResMate, you can:

Respond to new inquiries instantly (even after hours)
Answer FAQs accurately and consistently
Schedule tours and keep confirmations on track
Nurture cold leads automatically so they don’t go dark
Keep your pipeline moving while your team stays focused

Integrations that fit your stack

Seamless integrations with leading multifamily PMS platforms

Respage is built to connect your marketing + leasing workflows in one system, powered by PMS data, so your team has one source of truth, not five disconnected tools.

ResMate Resident Chatbot: Resident support, without adding tickets to your day

Resident Chatbot = an AI concierge for your community

ResMate isn’t only for prospects. ResMate’s apartment Resident Chatbot can also support residents 24/7, answering common questions, sharing links and community info, and helping route service needs, so residents feel taken care of while your onsite team protects their time.

You can find more resident automation and communication options in our AI-powered CRM.

Better yet, both our Resident Chatbot and CRM are included for free when you license our AI leasing solution.

The results teams care about

Average lead-to-tour rate

Time-to-tour

Weekday hours saved

Multifamily’s most effective AI leasing agent & resident assistant...

Instantly answer every lead from every source

Leads come in from everywhere: web chat, email, text, social, ILS, and calls. ResMate responds immediately and keeps the conversation going, so your team doesn’t lose leases to slow response times.

24/7 inbound call coverage with AI Voice

When the phone rings at 7:00 PM or 2:00 AM, ResMate AI Voice can handle inbound leasing calls, answer questions, and schedule tours so opportunities don’t end in voicemail.

Automations that accelerate lead-to-tour

ResMate’s automations are designed to increase leasing velocity, handling first-touch engagement, follow-ups, and scheduling so prospects get timely responses, and your team spends less time doing manual outreach.

AI-generated social content from prospect insights

Turn prospect inquiries into engaging social media content with ease. By analyzing what your prospects are asking about, ResMate can help you create custom posts that directly address their interests and inquiries. This approach not only keeps your social media relevant but also drives more meaningful interactions, attracting the right audience and boosting engagement.

Deliver 24/7 resident support

ResMate is more than just a prospect chatbot—it’s a flexible, on-demand concierge for your residents. Tailor your Resident Chatbot to meet your property’s unique needs, from sharing important links and troubleshooting maintenance issues, to providing updates on community projects. Empower your residents with instant support and seamless communication, all customized for your community.

Save “no availability” leads with waitlists + sister-property options

No two-bedrooms available today? ResMate can keep prospects engaged by offering alternative options (like waitlists or nearby communities), so you maintain a pipeline of qualified renters instead of losing them.

Questions?

Let us show you how it all works!

FAQs

An AI leasing assistant is a digital tool powered by artificial intelligence that automates leasing tasks like responding to inquiries, qualifying leads, scheduling tours, and following up instantly and 24/7. Tools like ResMate integrate with your property management software and CRM, responding across web chat, email, phone, SMS, ILS, and social channels with human-like speed and accuracy.

Pricing varies depending on the supplier, number of units under management, and features included. ResMate offers a flat rate price for its website chatbot and a per unit pricing based on your portfolio’s size for a complete leasing assistant which also answers and follows up with prospects via emails and text message. The AI leasing assistant that answers the phone is priced as an optional ad on. Even better, ResMate bundles in additional tools like a free resident chatbot and CRM for no extra cost, often saving clients 50% or more compared to managing multiple tools and even more compared to a call center.

Absolutely! You can customize the name, colors, pictures, the wording used in follow-up emails and text, responses to individual questions, and even what questions it can answer. Extensive customizations for affordable and enterprise-level customers are available.

Residents have 24/7 access to the ResMate Resident Chatbot via your community website. Residents can start a chat with the resident bot by selecting ‘Current Resident’ in the top right corner of the web chat window or typing ‘resident’ into the chat. They’ll be automatically directed to the resident chat window.

ResMate is the most comprehensive prospect chatbot in multifamily, with the ability to instantly respond to inquiries via web chat, contact forms, email, text (SMS), phone, Facebook Messenger, and inquiries ILS sites.

Each engagement is tracked and logged in the Respage platform. You can review individual conversations ResMate has had with each prospect. ResMate reports show how many conversations, leads, tours, applications, and leases it has facilitated and from what marketing source. You can schedule to receive reports automatically, download reports, and connect your BI system to our data warehouse upon request.

Currently, ResMate’s Chatbot can communicate in all of the languages supported by ChatGPT (~95). By far, most conversations are in English with Spanish being the only other language used frequently.

Yes! ResMate includes a fully featured Smart Leasing Platform CRM that integrates with seven major property management software platforms. It lets your leasing agents email, text, or call from the platform and tracks the effectiveness of your marketing campaigns. It also supports centralization with a calendar that can be configured to be shared with multiple communities. You can also choose to continue to use your own CRM.

By responding instantly, following up automatically, and handling inquiries across every channel, ResMate improves prospect to lead conversion rates and accelerates the entire leasing cycle. Properties using ResMate report up to 50% faster time-to-tour and average 38% higher conversions, all without adding extra staff.

Many communities find that ResMate outperforms traditional call centers at a far lower cost. It answers the phone 24/7, never forgets to follow up, and costs less than staffing a full team or outsourcing to a call center. It also ensures consistent, branded messaging every time.

Want to make your leasing team happy?

Did you know multifamily turnover rates have been 10% higher than the national average for over four years? High turnover disrupts operations and adds significant costs for property management companies.

AI leasing assistants like ResMate help ease the burden. By automating repetitive tasks and streamlining processes, it frees your team to focus on higher-value activities. The result? Less stress, greater job satisfaction, improved retention, and higher conversion rates.

For even greater efficiency, consider Know It All, our AI-powered knowledge base designed to provide real-time support and guidance for property management teams.

Ready to empower your team and enhance performance? Schedule a demo today to see how Respage can transform your leasing operations.