AI Leasing Assistant

Multifamily's best AI leasing agent & resident assistant

ResMate streamlines and accelerates leasing and enhances resident experience with advanced AI leasing workflows that convert more leads into leases and automate resident services.

Meet ResMate, your leasing team's new BFF

ResMate is the ultimate sidekick for your leasing team, ready to handle the heavy lifting like managing inquiries, scheduling tours, and nurturing leads with a friendly, human-like touch.

It’s a full-service multifamily AI solution that optimizes the experience for everyone involved: prospects, residents, and your leasing team.

ResMate AI leasing assistant ensures no lead is left behind, and helps your team process more leads, convert them faster, and improve resident retention.

Seamless integrations with top multifamily PMS solutions

ResMate Resident Chatbot: Your property's AI concierge

Available 24/7, ResMate’s apartment Resident Chatbot offers instant responses to resident inquiries—from maintenance issues to community updates—ensuring your residents always feel connected and informed.

Instead of waiting for you to get back to them, residents can get instant support while freeing up your onsite team to focus on other important tasks.

That’s not all! You can find more resident automation and communication options in our AI-powered CRM.

Better yet, both our Resident Chatbot and CRM are included for free when you license our AI leasing solution.

Big things happen when you automate your leasing...

Average lead-to-tour rate

Time-to-tour

Weekday hours saved

Multifamily’s most effective AI leasing agent & resident assistant...

Instantly answers every lead from every source

ResMate AI leasing assistant ensures no lead goes unanswered, instantly responding to inquiries from every source—whether it’s an email, web chat, text, phone, Facebook Messenger, or ILS lead. It handles questions, schedules tours, and follows up via email or text. This rapid response capability accelerates the leasing process by up to 50%, giving you a competitive edge in securing more leases, faster.

Cut the call center — ResMate AI Voice has you covered

ResMate AI Voice is the smarter solution for handling inbound leasing calls. As your multifamily AI voice assistant, ResMate answers calls 24/7, schedules tours, and ensures no opportunity is missed—even if it comes in at 2 am.

Accellerate lead conversion with ResMate automations

ResMate’s powerful automations are designed to speed up your leasing process and boost lead conversions. By handling tasks like initial engagement, follow-ups, and appointment scheduling, ResMate ensures every prospect receives timely, personalized attention. This allows your team to focus on closing deals while your AI leasing assistant works behind the scenes to keep the pipeline flowing smoothly.

AI-generated social content from prospect insights

Turn prospect inquiries into engaging social media content with ease. By analyzing what your prospects are asking about, ResMate can help you create custom posts that directly address their interests and inquiries. This approach not only keeps your social media relevant but also drives more meaningful interactions, attracting the right audience and boosting engagement.

Deliver 24/7 resident support

ResMate is more than just a prospect chatbot—it’s a flexible, on-demand concierge for your residents. Tailor your Resident Chatbot to meet your property’s unique needs, from sharing important links and troubleshooting maintenance issues, to providing updates on community projects. Empower your residents with instant support and seamless communication, all customized for your community.

Saves your best leads with cross-selling & waitlist management

No two-bedrooms available? No problem. ResMate steps in to keep prospects engaged, even if you don't have current availability. ResMate can automatically cross-sell nearby sister communities that match the prospects criteria, or add them to a waitlist. This ensures you maintain a pipeline of highly interested leads, ready to move when a vacancy arises. ResMate also automatically reaches out the moment a unit opens up, keeping interested prospects in the loop and increasing your chances of securing a lease.

That’s the power of a smart leasing AI solution.

Questions?

Let us show you how it all works!

FAQs

An AI leasing assistant is a digital tool powered by artificial intelligence that automates leasing tasks like responding to inquiries, qualifying leads, scheduling tours, and following up instantly and 24/7. Tools like ResMate integrate with your property management software and CRM, responding across web chat, email, phone, SMS, ILS, and social channels with human-like speed and accuracy.

Pricing varies depending on the supplier, number of units under management, and features included. ResMate offers a flat rate price for its website chatbot and a per unit pricing based on your portfolio’s size for a complete leasing assistant which also answers and follows up with prospects via emails and text message. The AI leasing assistant that answers the phone is priced as an optional ad on. Even better, ResMate bundles in additional tools like a free resident chatbot and CRM for no extra cost, often saving clients 50% or more compared to managing multiple tools and even more compared to a call center.

Absolutely! You can customize the name, colors, pictures, the wording used in follow-up emails and text, responses to individual questions, and even what questions it can answer. Extensive customizations for affordable and enterprise-level customers are available.

Residents have 24/7 access to the ResMate Resident Chatbot via your community website. Residents can start a chat with the resident bot by selecting ‘Current Resident’ in the top right corner of the web chat window or typing ‘resident’ into the chat. They’ll be automatically directed to the resident chat window.

ResMate is the most comprehensive prospect chatbot in multifamily, with the ability to instantly respond to inquiries via web chat, contact forms, email, text (SMS), phone, Facebook Messenger, and inquiries ILS sites.

Each engagement is tracked and logged in the Respage platform. You can review individual conversations ResMate has had with each prospect. ResMate reports show how many conversations, leads, tours, applications, and leases it has facilitated and from what marketing source. You can schedule to receive reports automatically, download reports, and connect your BI system to our data warehouse upon request.

Currently, ResMate’s Chatbot can communicate in all of the languages supported by ChatGPT (~95). By far, most conversations are in English with Spanish being the only other language used frequently.

Yes! ResMate includes a fully featured Smart Leasing Platform CRM that integrates with seven major property management software platforms. It lets your leasing agents email, text, or call from the platform and tracks the effectiveness of your marketing campaigns. It also supports centralization with a calendar that can be configured to be shared with multiple communities. You can also choose to continue to use your own CRM.

By responding instantly, following up automatically, and handling inquiries across every channel, ResMate improves prospect to lead conversion rates and accelerates the entire leasing cycle. Properties using ResMate report up to 50% faster time-to-tour and average 38% higher conversions, all without adding extra staff.

Many communities find that ResMate outperforms traditional call centers at a far lower cost. It answers the phone 24/7, never forgets to follow up, and costs less than staffing a full team or outsourcing to a call center. It also ensures consistent, branded messaging every time.

Want to make your leasing team happy?

Did you know multifamily turnover rates have been 10% higher than the national average for over four years? High turnover disrupts operations and adds significant costs for property management companies.

AI leasing assistants like ResMate help ease the burden. By automating repetitive tasks and streamlining processes, it frees your team to focus on higher-value activities. The result? Less stress, greater job satisfaction, improved retention, and higher conversion rates.

For even greater efficiency, consider Know It All, our AI-powered knowledge base designed to provide real-time support and guidance for property management teams.

Ready to empower your team and enhance performance? Schedule a demo today to see how Respage can transform your leasing operations.