AI Leasing Assistant

Multifamily's best AI leasing agent & resident assistant

ResMate streamlines and accelerates leasing and enhances resident experience with advanced AI leasing workflows that convert more leads into leases and automate resident services.

Meet ResMate, your leasing team's new BFF

ResMate is the ultimate sidekick for your leasing team, ready to handle the heavy lifting like managing inquiries, scheduling tours, and nurturing leads with a friendly, human-like touch.

It’s a full-service solution that optimizes the experience for everyone involved: prospects, residents, and your leasing team.

ResMate AI leasing assistant ensures no lead is left behind, and helps your team process more leads, convert them faster, and improve resident retention.

Seamless integrations with top multifamily PMS solutions

ResMate Resident Chatbot: Your property's AI concierge

Available 24/7, ResMate’s apartment Resident Chatbot offers instant responses to resident inquiries—from maintenance issues to community updates—ensuring your residents always feel connected and informed.

Instead of waiting for you to get back to them, residents can get instant support while freeing up your onsite team to focus on other important tasks.

That’s not all! You can find more resident automation and communication options in our AI-powered CRM.

Big things happen when you automate your leasing...

Average lead-to-tour rate

Time-to-tour

Weekday hours saved

Multifamily’s most effective AI leasing & resident assistant...

Instantly answers every lead from every source

ResMate AI leasing assistant ensures no lead goes unanswered, instantly responding to inquiries from every source—whether it’s an email, web chat, text, phone, Facebook Messenger, or ILS lead. It handles questions, schedules tours, and follows up via email or text. This rapid response capability accelerates the leasing process by up to 50%, giving you a competitive edge in securing more leases, faster.

Cut the call center — ResMate AI Voice has you covered

ResMate AI Voice is the smarter solution for handling inbound leasing calls. As your multifamily AI voice assistant, ResMate answers calls 24/7, schedules tours, and ensures no opportunity is missed—even if it comes in at 2 am.

Accellerate lead conversion with ResMate automations

ResMate’s powerful automations are designed to speed up your leasing process and boost lead conversions. By handling tasks like initial engagement, follow-ups, and appointment scheduling, ResMate ensures every prospect receives timely, personalized attention. This allows your team to focus on closing deals while ResMate works behind the scenes to keep the pipeline flowing smoothly.

AI-generated social content from prospect insights

Turn prospect inquiries into engaging social media content with ease. By analyzing what your prospects are asking about, ResMate can help you create custom posts that directly address their interests and inquiries. This approach not only keeps your social media relevant but also drives more meaningful interactions, attracting the right audience and boosting engagement.

Deliver 24/7 resident support

ResMate is more than just a prospect chatbot—it’s a flexible, on-demand concierge for your residents. Tailor your Resident Chatbot to meet your property’s unique needs, from sharing important links and troubleshooting maintenance issues, to providing updates on community projects. Empower your residents with instant support and seamless communication, all customized for your community.

Saves your best leads with cross-selling & waitlist management

No two-bedrooms available? No problem. ResMate steps in to keep prospects engaged, even if you don't have current availability. ResMate can automatically cross-sell nearby sister communities that match the prospects criteria, or add them to a waitlist. This ensures you maintain a pipeline of highly interested leads, ready to move when a vacancy arises. ResMate also automatically reaches out the moment a unit opens up, keeping interested prospects in the loop and increasing your chances of securing a lease.

Questions?

Let us show you how it all works!

FAQs

Absolutely! You can customize the name, colors, pictures, the wording of every follow up email, responses to individual questions, and even what questions it can answer. Ask about customizations available for affordable or enterprise-level customers.

Residents have 24/7 access to the ResMate Resident Chatbot via your community website. Residents can start a chat with the resident bot by selecting ‘Current Resident’ in the top right corner of the web chat window, or typing ‘resident’ into the chat, where they will be automatically directed to the resident chat window.

ResMate is the most comprehensive prospect chatbot in multifamily, with the ability to instantly respond to inquiries via web chat, email, text (SMS), phone, Facebook Messenger, and ILS sites.

Each engagement is tracked and logged in the Respage platform. You can dig deep and review individual conversations ResMate has had with each prospect. ResMate reports let you see how many conversations it has had and how many leads, tours, applications, and leases it has helped facilitate. You also get the usual: charts, trend data, and downloadable reports. You can also get direct access to our data warehouse, just ask!

Currently, ResMate can communicate in both English and Spanish. Leads that come in via chatbot or email in a specific language will be answered in that language.

Yes! As part of our multifamily marketing and AI leasing platform, ResMate comes with the Smart Leasing Platform CRM. We also integrate with most major PMS and CRM solutions.

Want to make your leasing team happy?

Did you know multifamily turnover rates have been 10% higher than the national average for over four years? High turnover disrupts operations and adds significant costs for property management companies.

AI leasing assistants like ResMate help ease the burden. By automating repetitive tasks and streamlining processes, it frees your team to focus on higher-value activities. The result? Less stress, greater job satisfaction, improved retention, and higher conversion rates.

For even greater efficiency, consider Know It All, our AI-powered knowledge base designed to provide real-time support and guidance for property management teams.

Ready to empower your team and enhance performance? Schedule a demo today to see how Respage can transform your leasing operations.

Related Solutions

CRM: Advanced communication and insights

Expand beyond leasing with a CRM that streamlines resident communication and provides actionable insights to optimize your operations.

Social Ads: Increase visibility, engagement on social

Boost your website traffic with targeted PPC campaigns. More visitors mean more opportunities for ResMate to nurture and convert leads into leases.

Know It All: AI support for your team

While ResMate handles prospects and residents, Know It All empowers your team with instant answers and support based on your corporate documents, improving efficiency and performance.

ResMate has allowed us to remain on the cutting edge of the industry by offering a way to communicate with our prospects all hours of the day. We have added peace of mind knowing that our customers are being taken care of even when our staffs are exceptionally busy or are out of the office... and has allowed us to make the decision to close offices on weekends which has led to higher rates of employee satisfaction without sacrificing customer service.

Joanne Giacomantonio

AMP Residential

AI Leasing

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