How to Create an Effective Resident Satisfaction Survey
Although Multifamily is a resilient industry, this year has been a trying one. From COVID-19 restrictions within apartment communities to concerns around residents’ ability to pay rent due to income loss, many apartment operators have found themselves handling new...
7 Reasons Why Your Apartment Community Needs a Chatbot
COVID-19 has contributed to the explosive growth in chatbots across all industries, including Multifamily. Two-thirds of consumers have interacted with a chatbot in the past year, and an estimated 80% of businesses plan to invest in chatbots by the end of 2024. Even...
4 Powerful Ways to Generate Apartment Leads During COVID and Beyond
The economic impact of COVID-19 has resulted in a change of plans for many apartment residents who had been working toward home ownership. More renters are choosing to remain in their apartments for now, which is a good thing for Multifamily, but it’s important to...