Respage social media and sentiment reports just got smarter.
The reports are graphs charting your community's social media activity. At a glance you'll see your history of positive, negative, neutral and transactional comments.
Now you can click anywhere on the graph to reveal the relevant comments. Get a ton of praise in July? Click to see that your barbecue was a big hit. A bunch of maintenance requests? Maybe it's time to think about new appliances.
Respage helps you link social media activity and user sentiment to real-world conversations and, unlike other reputuation management systems out there, we hand-score every comment to make sure it is categorized accurately. We call that harnessing the power of social media without the time commitment.
Want to know more? Ask us.