Multifamily's most comprehensive AI leasing platform with automated lead response & nurturing
ResMate is the next-generation virtual leasing assistant
Put yourself in the shoes of today’s leasing agent
Your email inbox is overflowing. You’ve got a million calls to return. Plus, you’re behind on follow-ups because your office should have five people, and it’s got three.
With the day consumed by answering simple questions and going back and forth with prospects, you have almost no time to do your main job: give great tours and provide positive resident experiences. Getting residents to renew their lease requires time, care, and focus—none of which you can spare.
Introducing ResMate AI leasing assistant
What if you had multifamily’s best AI leasing agent to help you out? Someone who could answer every lead from any communication channel. Who will never miss a follow-up. Who can schedule tours for you… even while you’re asleep?
That’s ResMate!
The best part? ResMate comes with our fully-automated CRM: Smart Leasing Platform!
Big things happen when you automate your leasing...
- 200%
Lead-to-tour rate
- 150%
Time-to-tour
- 15+
Weekday hours saved
Multifamily’s most effective AI leasing assistant...
Instantly answers every lead from every source
ResMate AI leasing assistant responds to every email, web chat, text, phone, Facebook Messenger, and ILS lead immediately. It answers questions, schedules tours, and follows up afterwards via email or text. This gives prospects instant answers and accelerates the leasing process by up to 50%.
Responds after hours, on weekends, and on holidays
The typical ResMate user sees up to 63% of leads come in when leasing offices are empty. ResMate keeps answering prospect questions and booking tours at all hours of the day, even on Christmas or while your agents are at the beach. More than half of prospects don’t hear back from leasing offices—ResMate ensures every renter gets the help they need.
Follows up with customized messages designed to convert
It takes leasing agents 24 engagements on average to turn a lead into an application request. But with ResMate, it takes just eight engagements to get an application, on average. AI leasing assistants like ResMate follow up multiple times with every prospect at each stage in the leasing process.
Effortless resident support with ResMate’s Resident Chatbot
The ResMate Resident Chatbot instantly answers resident questions, freeing up your team to focus on more complex tasks and reducing the volume of calls.
With custom responses tailored to each property, Resident Chatbot makes it easy to keep your community informed.
Saves your best leads with Cross-selling and Waitlist
No two-bedrooms available? No problem. ResMate AI leasing assistant will automatically suggest your sister community that has one available or put prospects on a waitlist for later. That gives you a list of highly interested potential renters and ResMate will automatically reach out the moment a vacancy pops up.
We play well with others
FAQs
Absolutely! You can customize the name, colors, pictures, the wording of every follow up email, responses to individual questions, and even what questions it can answer. Ask about customizations available for affordable or enterprise-level customers.
Each engagement is tracked and logged in the Respage platform. You can dig deep and review individual conversations ResMate has had with each prospect. ResMate reports let you see how many conversations it has had and how many leads, tours, applications, and leases it has helped facilitate. You also get the usual: charts, trend data, and downloadable reports. You can also get direct access to our data warehouse, just ask!
Currently, ResMate can communicate in both English and Spanish. Leads that come in via chatbot or email in a specific language will be answered in that language.
Yes! As part of our multifamily marketing and AI leasing platform, ResMate comes with the Smart Leasing Platform CRM. We also integrate with most major PMS and CRM solutions.
Want to make your leasing team happy?
An AI leasing assistant removes the most tedious, time consuming part of a leasing agent’s job and boosts metrics across the board. Perfectly consistent lead response and nurturing mean more tours, applications, and leases. Let us show how it works—simply reach out and we’ll walk you through a demo or answer any questions.
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