Whether you’re a manager, regional director, or new team member, Know It All is here to answer your questions, streamline processes, and empower your property management team.
To help you better understand the full capabilities of this powerful tool, here’s a list of frequently asked questions about our new AI knowledge base and property management support bot, Know It All:
What is Know It All, and how does it help property management teams?
Know It All is a customizable AI knowledge base designed to provide instant support for property management teams by centralizing information, processes, and property-specific details. It helps teams by offering quick access to corporate policies, training materials, and emergency procedures, ensuring consistency and efficiency across all properties.
Who would benefit from using Know It All?
Know It All empowers every level of your organization, fostering a culture of excellence by ensuring that all team members have the resources they need to succeed. Its ability to centralize and organize corporate policies and property-specific knowledge ensures that everyone follows cohesive procedures. Plus for on-site teams, Know It All offers significant benefits in training, development, and ongoing support.
How does it support new employees?
Know It All acts as a friendly coach, offering step-by-step instructions, help managing new situations, or providing helpful resources. It instantly answers your property management questions based on corporate and property policies, reducing the learning curve for new employees and boosting their confidence.
How does it contribute to reducing employee turnover?
Know It All supports employees by providing them with immediate answers and guidance, reducing the frustration and stress of not knowing where to find information. By offering a non-judgmental, always-available resource, it helps build confidence and reduces burnout, leading to lower turnover rates.
How does Know It All improve operational efficiency?
By centralizing all relevant property and corporate information, the bot reduces the time spent searching for answers. It can instantly retrieve maintenance schedules, equipment locations, and other property-specific details, streamlining daily operations and improving overall efficiency.
What kind of documents and training materials can it incorporate?
Know It All can incorporate a wide range of training materials, including corporate training programs, employee handbooks, property guides, and even region-specific laws and regulations. Know It All can import and analyze any file type, including Google Docs, Google Sheets, Word docs, Excel files, PDFs, and images.
Why is Know It All better than searching for documents in Google Drive?
Unlike Google Drive, which requires manual searches that can lead to inconsistent results or missed information, Know It All is designed to instantly surface the exact information needed, based on context and property-specific details. It eliminates the guesswork and inefficiency of searching through folders and documents, providing precise and consistent answers tailored to the situation.
But Know It All doesn’t stop there—it also offers intelligent suggestions based on situational context, helps analyze market trends, and even assists in drafting social media posts and emails. This level of proactive support and decision-making is far beyond what a traditional document storage solution can offer.
Can Know It All assist during emergency situations?
Know It All can be trained on your community’s emergency response plans, providing immediate access to step-by-step procedures during emergencies. This helps staff respond quickly and effectively, mitigating potential damage or risks. Moreover, there’s no limit to the number of response plans you can import, ensuring your team is ready for anything thrown at them.
How does it help with lease disputes and violations?
Know It All can instantly locate relevant lease clauses and outline potential violations based on context provided by the leasing agent. It can also help generate appropriate verbiage for notices, ensuring that teams manage lease disputes professionally and empathetically.
What kinds of multifamily properties would benefit from Know It All?
Know It All is adaptable to a wide range of property types. For conventional and affordable housing, it centralizes complex compliance and operational information. In senior and student housing, it supports staff with specialized procedures and resident needs. Centralized property groups benefit from streamlined access to corporate policies across multiple locations, while both small and large property groups can use the bot to ensure consistency and efficiency, regardless of property size or type.
What else can it do?
The capabilities of Know It All extend beyond answering questions and providing guidance. It can be trained to draft emails, announcements, and even social media posts, offer step-by-step tutorials, assist with complex troubleshooting, and much more. With its customizable framework, the possibilities are nearly endless, making it a versatile tool for any property management team.
How do I know if Know It All is right for my team?
Only one way to find out. Schedule a demo today!
