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Comparison of AI augmentation vs automation in multifamily operations

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AI Automation vs. AI Augmentation in Multifamily and Why the Human Touch Still Matters

Ellen Thompson reflects on how a recent hotel stay revealed powerful lessons for multifamily operators. From front desk

Illustration of a hotel lobby and apartment leasing office to compare customer experience touchpoints

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What My Hotel Stay Can Teach Us About Multifamily Customer Experience

Ellen Thompson reflects on how a recent hotel stay revealed powerful lessons for multifamily operators. From front desk

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