Many social media platforms let you pre-schedule tweets, so it can be tempting to prepare a week's worth of tweets in advance and go back to serving your customers.
Our advice? Be careful. Space out your tweets and reply in a timely manner.
Of all the major social media sites, Twitter's bite-sized structure and easy reach to mobile devices make it most like an actual conversation. That means your follow-up is equally important to your initial message. Just like you wouldn't wander away from an in-person chat with a customer, continuously engaging with Twitter will keep your followers happy and help you snag new ones.
If it's tough to manage all this, consider letting Respage help you schedule and monitor your tweets and other social media pages.
For more on how we do that, click here.